At the Mobile World Congress 2025 (MWC25), industry leaders gathered to discuss the ongoing transformation of the telecom sector, with a focus on how technology is reshaping industries and driving global inclusion. The keynote panel, titled “Beyond Connectivity: The Telco to Techco Transformation”, featured insights from Ralph Mupita, Group President & CEO of MTN, Hatem Dowidar of e&, and Makoto Takahashi from KDDI Corporation, moderated by GSMA’s Chief Marketing Officer, Lara Dewar.
The discussion highlighted the transformative role that artificial intelligence (AI), Cloud technologies, and 5G Standalone are playing in the telecom landscape. These innovations are driving digital and financial inclusion while unlocking new business models across key sectors such as healthcare, education, agriculture, and mining. As the telecom industry continues to evolve, the focus is shifting from traditional connectivity to a broader tech-enabled ecosystem.
MTN’s Three-Platform Strategy: Connectivity, Fintech, and Digital Infrastructure
MTN, a 30-year pan-African digital operator, serves 290 million mobile customers across the continent, with a robust fiber network extending more than 114,000 kilometers. The company’s commitment to transforming lives and empowering communities is reflected in its strategic approach: a three-platform strategy encompassing Connectivity, Fintech, and Digital Infrastructure.
This strategy is designed to address the diverse needs of Africa’s growing digital economy. MTN’s efforts are focused on enhancing home connectivity, empowering small and medium-sized enterprises (SMEs), and building Africa’s digital highways, which will serve as the foundation for broader economic growth.
AI Use Cases and Strategic Partnerships
During the event, MTN showcased ten impactful AI use cases that are already making a difference in communities across Africa. These examples illustrate how the company is leveraging advanced technologies to improve services and foster sustainable development in key sectors. The use of AI is not only enhancing operational efficiency but is also paving the way for new digital experiences that drive social and economic progress.
Furthermore, MTN emphasized its dedication to strategic partnerships and policy reforms, which are critical to advancing digital transformation in the region. Collaboration with governments, private sector players, and other stakeholders is essential for addressing the challenges of infrastructure development, digital literacy, and access to technology in underserved areas.
A Tech-Enabled Future: Empowering Africa’s Growth
MTN’s vision for the future is centered around evolving from a traditional telecom provider to a tech-enabled platform business. This evolution aims to create greater dignity, hope, and opportunity for all Africans, ultimately contributing to the broader goal of digital and financial inclusion.
Through its three-platform strategy, MTN is not only investing in the technologies of tomorrow but is also laying the groundwork for a more inclusive and equitable digital economy. By prioritizing connectivity, fintech, and digital infrastructure, the company is positioning itself as a driving force in Africa’s digital revolution.
As the telecom sector moves beyond connectivity and into the realm of comprehensive digital solutions, MTN’s continued investment in innovation, partnerships, and policy reform will be critical in shaping the future of Africa’s digital landscape.
#DoingGoodTogether
The commitment to innovation and inclusivity remains at the heart of MTN’s mission, and its efforts at MWC25 underscore the company’s leadership in driving Africa’s digital transformation. Through initiatives like AI integration, expanded connectivity, and strategic collaborations, MTN is demonstrating its role as a catalyst for change across the continent.
For more information about MTN’s initiatives and leadership in digital transformation, visit MTN’s official website.
